Frequently Asked Questions

What is Aquea?

Aquea is a steam-powered hair styling brush designed to help smooth, style, and refresh your hair with ease.

How does Aquea work?

Simply fill the water reservoir as directed, turn on the device, allow it to heat up, and gently glide the brush through your hair while styling.

Is Aquea suitable for different hair types?

Aquea is designed to work with a variety of hair types and textures. Results can vary depending on your hair type and styling routine.

How long does shipping take?

Orders are typically processed within 1–3 business days. Standard delivery generally takes 7–15 business days, depending on your location.

How can I track my order?

Once your order has shipped, you’ll receive a tracking number by email so you can follow your package.

What if I’m not satisfied with my purchase?

We want you to shop with confidence. Please refer to our Refund Policy for information about returns and refunds.

Is my payment information secure?

Yes. Payments are processed through secure payment systems designed to protect your payment information.

How can I contact Luxeo?

If you have any questions, simply reach out to our customer support through the contact information provided on our website. We’ll be happy to assist you.

Luxeo — Elevate Your Everyday.